Terms and Conditions of Use

Please read the following Terms and Conditions carefully before using the Time Packaging website. By accessing our website, you agree to be bound by the terms outlined below. Time Packaging reserves the right to revise these Terms and Conditions at any time without prior notice. We encourage you to review this page periodically for updates.

Ownership and Use of Materials

Time Packaging retains the rights to all materials developed for your printed products. These materials are securely stored and will not be shared with third parties. However, Time Packaging reserves the right to use samples of printed products for promotional purposes, including featuring them on our website.

Copyright Notice

All content on the Time Packaging website, including but not limited to data, images, text, software, icons, maps, illustrations, and designs, is protected by copyright laws and owned by Time Packaging or third-party content providers. Reproduction, distribution, transmission, or modification of this content without prior written consent is strictly prohibited.

User Conduct

Users are solely responsible for the content they upload, post, or distribute through our website. By using our platform, you confirm that:

  • You possess the necessary rights and permissions for all materials shared.
  • You will not upload or distribute any unlawful, offensive, or infringing content.
  • You will not obstruct other users’ access to the website.
  • You will comply with all applicable intellectual property laws.

Time Packaging does not control user-submitted content and is not responsible for its accuracy or quality. However, we reserve the right (but are not obligated) to remove content that violates our Terms and Conditions or is deemed inappropriate.

Account Security and User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and all activity under their registered account. You agree to provide accurate and updated information and to avoid disclosing your password to third parties. Time Packaging is not liable for unauthorized account access.

By using our website, you:

  • Confirm that you are of legal age to enter binding contracts.
  • Authorize Time Packaging to produce products on your behalf.
  • Grant Time Packaging a non-exclusive, royalty-free license to use uploaded content for order fulfillment purposes.

Privacy Policy

By placing an order, you consent to the use of your personal and business information in accordance with our Privacy Policy. Please review it to understand how we collect, use, and safeguard your information.

Indemnification and Limitation of Liability

You agree to indemnify and hold harmless Time Packaging and its affiliates from any claims, damages, or legal actions arising from:

  • Alleged infringement of third-party intellectual property rights.
  • Distribution of defamatory, offensive, or illegal content.
  • Unauthorized access to password-protected areas.

Time Packaging shall not be liable for any indirect, incidental, or consequential damages resulting from website use or service delays. Our liability will not exceed the total amount paid by you for the specific order.

Return and Refund Policy

Due to the customized nature of our products, we do not offer refunds or credits unless the order is defective or does not match the approved specifications. Claims must be submitted within three business days of receiving your order. Reprints may be issued at our discretion upon submission of photographic evidence or the return of the entire order.

Payment, Order Placement, and Cancellations

All prices are in U.S. Dollars (USD). Full payment is required before order processing. Once a proof is approved, no changes or cancellations are allowed unless within four hours of approval. Cancellations within this period incur a $25 fee or 6% of the order value (whichever is greater). Orders canceled after 24 hours may be subject to a 50% cancellation fee.

Design Services

All design service orders are final and non-refundable once placed.

Customer Artwork and File Submission

Submitted artwork must meet our specifications (minimum 300 dpi in CMYK format). Time Packaging is not responsible for print quality issues due to incorrect file formats or resolution. You must own or have permission to use all submitted content. We reserve the right to reject orders containing unlawful or offensive material.

Proofs and Color Accuracy

Customers are required to review and approve proofs before production. Delays due to unapproved proofs are the customer’s responsibility. Color representation in electronic proofs may vary; Time Packaging is not liable for color discrepancies. Hard copy proofs are available upon request for an additional fee.

Disclaimer for Errors

Time Packaging is not liable for errors in final products resulting from:

  • Spelling, punctuation, or grammatical mistakes
  • Incorrect formatting or layout
  • User-submitted content issues
  • Any effects related to gang printing

Product Quantities

Time Packaging adheres to industry standards and may deliver slightly more or fewer units than ordered (typically within a 5% margin). Customers will be billed for the actual quantity received.

Production Time, Shipping, and Delivery

Production begins after proof approval and payment confirmation. Shipping timelines are estimates and not guaranteed. Time Packaging is not liable for delivery delays due to weather, technical issues, or third-party carriers.

Customers are responsible for customs duties and clearance for international shipments. Any incorrect delivery information may result in additional charges.

Modifications to Website and Terms

We reserve the right to update any part of the website and these Terms and Conditions at any time without notice. Continued use of the website implies acceptance of the revised terms.

Contact Information

For any inquiries or assistance, please contact Time Packaging through our website or customer service channels.